Delivery and Receipt
Delivery Information

The shipping date depends on your purchase order, in terms of the city and payment method.

Delivery takes from 3 to 7 business days inside and outside Riyadh.

Delivery time is estimated and not guaranteed. To review the estimated delivery date and time, please check the product page. The product page is regularly updated based on the latest information.

Delivery also depends on the customer’s acceptance and scheduling a delivery time with the Spring and Summer team or the shipping team. If the customer cannot be contacted at the scheduled time, there will be a delay in delivering the shipment without any liability on Spring and Summer.

Delivery Time for Large Products with Spring and Summer (including air conditioners)

The delivery time for large products listed on our website depends on the available delivery time and is not guaranteed at the specified time on the page. The delivery date is determined in consultation with the customer service team by contacting the customer to confirm the appointment.

Delivery of small products is through shipping companies contracted only.

Delivery cost within Riyadh city: Free

Delivery cost outside Riyadh city: Depends on the product type

Delivery and Shipping Service

We offer home delivery service for large-sized purchases, such as washers, dryers, dishwashers, refrigerators, freezers, ovens, and TVs of 60 inches or larger, in addition to home theater systems. This service is provided without fees inside Riyadh and with fees outside Riyadh. We look forward to serving you in a manner that meets your expectations for this service, so we hope you provide us with a clear address to ensure quick delivery. The address must include the building or villa number, apartment number, street name, city, postal code, and must include the phone number and name of the concerned person, according to the attached form. Before placing your order, you must carefully verify the product specifications and agree to abide by the sales terms outlined in the “Shopping Cart” and “Product Details, Inventory, and Prices” sections. Heavyweight products are delivered through “Home Delivery Service” from 10 AM to 8 PM daily except Fridays. Light weight orders are shipped and delivered through “Aramex Home Delivery Service” from 9 AM to 5:30 PM daily except Fridays. “Aramex Home Delivery” is a “door-to-door” service in most cases, but we apologize for not applying this service in some cases due to the delivery company’s limitations or local laws. In agreement with Aramex – our delivery partners, we reserve the right not to deliver the order to anyone under 18 years old at the time of delivery. When an electronic delivery order is placed and includes several products of heavy and lightweight, they will be delivered to the specified address under different shipments and times. The shipping date depends on your order, in terms of the city and payment method. Please note that pre-ordering a product does not fall within the standard shipping time summarized below:

Small products less than 30 kilograms
*Working days from Saturday to Thursday
The allowed delivery limit is up to the second floor maximum, and if the customer wishes for delivery above the allowed limit, it will be the customer’s responsibility.
Delivery is according to the schedule set by our company, and the company is not responsible for any damages due to delays or postponing the delivery date.
The screen must be checked upon receipt, and failure to inspect voids the customer’s right to return or exchange in case of breakage.
Additional fees are calculated for delivery or installation outside Riyadh based on distance.